GLOBAL SERVICE EXCELLENCE

Supporting your products long after delivery

Benefit from our local service technicians and local spare parts for faster and more flexible support for your Ampd

Ampd offers a complete service program to ensure that your Ampd unit operates efficiently, safely and reliably.  Our standardized field operations around the world, with regionally stocked spare parts, are backed by Ampd field operations staff who understand local nuances and Ampd products inside-out.

On-the-ground Service & Support

Ampd has dedicated teams of ESS experts in each region we operate, giving unrivalled response times and technical support. Our regional coverage includes locally held spare parts to ensure any downtime is kept to a minimum.
Find out more about our presence through the Ampd Global Network:
global Network
Ampd Energy Enertainer ESS screen views

Built for Uptime

Modular architecture with built-in redundancy maximizes reliability, fast servicing and maintains continuous operation.

Discover more about the range of ESS we offer:
Products

Service Plans

Ampd’s service plans provide you with expert service from our licensed field engineers who are ready to assist you with system commissioning, troubleshooting, parts repairs and maintenance wherever and whenever you need them.

Service Plans

Key Benefits of the Ampd Service Plans

Price to Service flexibility

Flexible pricing to match your operational requirements

5 year warranty on every plan

Includes: Acceptance tests, basic remote diagnostics, and initial system training

Local service provision

Local service technicians and local spare parts for faster and more flexible support

24/7 Remote Support

Global network of trained technicians available 24/7

(All prices in $USD)

Service plan comparison

As an owner of an Ampd ESS, you can select from the following Service Plans:

Service feature
Standard
Enhanced
Premium
5 year warranty on parts
User acceptance test upon delivery
Basic remote diagnostics and support
System training*
Annual preventative maintenance
-
Non-warranty parts
List price
10% discount
20% discount
On-site support (business hours)**
Pay-per-visit
24/7 remote support
-
On-site support (extended hours)
-
-
End user service and support
-
-
Commissioning (per occasion)
$1,000
$1,000
$1,000
Technician hourly rate
$130
$130
$130
Ampd 200 yearly service pricing
Included
$6,200/yr
$10,200 /yr
Ampd 400 yearly service pricing
Included
$9,400/yr
$15,300 /yr

* One system training included with first purchase.
** Support personnel available within a 4-hour drive of the initial city designation in your region. Additional service costs may apply outside this zone.

Become a partner

To discuss how these service levels can support your rental business, find out about becoming an Authorized Ampd Partner

Become a partner
The Ampd assurance

We don’t just provide power, we provide peace of mind through rigorous quality standards and world-class components.

STEP 1

Tier-one Battery Technology

The Ampd 200 utilizes CATL LFP cells from the world’s leading manufacturer, rated for an industry-leading 9,000 cycles at 100% depth-of-discharge.

STEP 2

Global Certification

Our NextGen products are certified to IEC and UL standards by SGS, the premier globally recognised product certification body for the ESS industry.

STEP 3

Validated Reliability

Through hundreds of field hours and exhaustive testing, we ensure every unit is worry-free and fully functional right out of the box.

STEP 4

Local Support, Global Warranty

Enjoy a 5-year parts warranty, backed by local service teams and regionally held stock.

contact your local Ampd representative

For service levels, pricing, availability, or help choosing the right plan for your fleet, contact your local Ampd representative.

get it touch